Get to the bottom of complex technical issues. We will provide on site assistance to troubleshoot and fix technical issues. Reports includes Data analysis and findings report(s) including recommendations.
|Product Optimization||We will review the current installation, configuration and the planned maintenance of our solutions. Necessary adjustment delivered immediatelty, recommendations and advanced planning are submitted to maimize use of our solutions. Root out waste and optimize application performance with analysis of all tiers.|
|Migration Service||Minimize downtime or totally eliminate if possible when migratong from an old harware to a new hardare , upgrading your solution to a new version, patch applications , application of updates .. Our service will ensure a stable operation of our solutions .|
|Backup and disaster recovery||We can provide on site assisatnce for scheduled backup of data of our soltuions and provide disaster recovery plans .
|Technical Consultation and planning||We understand that every network operation is unique and dynamic . Changes are inevutable for every network - with our technical consultation services and planning , we can assist on how our solutions can adopt to your increasing requirements.|
|Availability||Our on site services avalable Monday to Fridays on scheduled basis. The Frequency depends on customer requirements. Our on site support plans starts at 4X (Four) on site visits per maintenance year.|